Skip to content
How we work

Four steps. No surprises.

The process below is the same for a six-person sizing run and a 1,200-person facility rollout. The difference is scale — not how we handle you.

  1. 01

    Discovery

    A 20-minute call about your crew, your timing, and what's worked before. We'll send you a one-page summary of what you'll get and when.

  2. 02

    Design & proof

    We digitize your mark, run it on a sample garment, photograph it, and email it for your approval. Nothing moves to production without that approval.

  3. 03

    Production

    Production runs in our Springfield workshop. We track every step in our system; you'll get a check-in halfway through and a ship notification when it's out the door.

  4. 04

    Fulfillment

    Bulk crate to your facility, or individually packed direct-to-recipient shipping for gifts. Net-30 invoicing available after the first order.

Care guide

Make your garments last twice as long.

Wash cool

Cold or warm water. Hot water cooks color out of dye-on-dye embroidery.

Inside-out

Always tumble embroidered garments inside-out to protect the stitch.

No bleach

Bleach destroys polyester stitch. If you must whiten, use a color-safe brightener.

Tumble low

Low heat. High heat shrinks cotton and warps polyester.

Start the discovery call